Welcome to the
Frequently Asked Questions
This page is dedicated to answer questions from our customers and potential customers, if you have any questions, please feel free to submit them so we can update the FAQ with your questions.
Switching to a paid plan is simple:
- Log into your account.
- Select your desired package (Start-Up, Business, or Corporate).
- Complete your payment through your preferred method (credit card or EFT).
See more about this process here
Yes! We support payments in:
- USD (United States Dollar)
- NGN (Nigerian Naira)
- ZAR (South African Rand)
For South African customers, additional payment methods like EFT and debit order are available.
Yes, all payments are processed through secure, PCI-compliant payment gateways to ensure the safety of your information.
If you decide to cancel your subscription, your account will remain active until the end of the current billing cycle. After that, your access to HRSimplified will be suspended, but your data will remain intact for a limited time.
Absolutely! You can upgrade or downgrade your plan at any time inside the system. Changes will take effect immediately, and prorated charges will apply.
Yes, you can select a month-to-month package or an annual package:
- Monthly Plans: Flexible, no long-term commitment.
- Annual Plans: Pay upfront and save with a discounted rate.
We offer multiple payment options for your convenience:
- Online Credit Card Payments in USD, Nigerian Naira (NGN), and South African Rand (ZAR).
- Direct Deposit (EFT): Bank transfers directly to our South African bank account.
- Debit Order: Monthly payments set up through your South African bank account.
When your 7-day trial ends, you can choose to upgrade to a paid plan. This can be done directly inside the system through an easy online payment process. If you decide not to upgrade, your account will be suspended, but your data will remain intact for a limited time.
No, a credit card is not required to sign up for the free trial. Simply register and start using HRSimplified immediately, risk-free.
You can sign up for a 7-day free trial without needing a credit card. During the trial, you’ll have access to all the features of the Corporate Plan to explore how HRSimplified can simplify your HR processes. Once the trial ends, you can upgrade to a paid plan that best suits your needs.
Once enrolled, you’ll have ongoing access to the course content, so you can revisit any module or exercise whenever you need a refresher.
Each course includes quizzes and a final assessment to test your understanding of key concepts. These assessments help reinforce your learning and ensure you’re ready to apply the skills covered in the course.
You’ll have access to course materials, and we’re here to support you with any questions. You can reach out to our support team, and we’ll be happy to help clarify content or guide you through exercises.
No prior knowledge or prerequisites are required. Each course is designed to be accessible and valuable for beginners and experienced professionals alike.
These courses are designed for professionals across industries who want to improve their interpersonal, organizational, and management skills. They are suitable for anyone from new team members to experienced leaders looking to refine their skillset.
Yes, after successfully completing the course and final assessment, you will receive a digital certificate of completion, which you can add to your professional portfolio.
Yes, all of our soft skills courses are self-paced. This allows you to work through the material at a speed that suits your schedule and revisit content whenever needed.
Each course is divided into several modules, with a mix of instructional content, real-life examples, and practical exercises. This structure ensures you not only understand key concepts but also gain hands-on experience applying them.
Currently, the courses are self-paced, but we encourage you to reach out to peers or join our HR Academy community for insights and support.
Yes! You’ll retain lifetime access to course materials, making them a valuable ongoing resource for your managerial development.
The Manager courses cover a range of leadership and management topics, including strategic thinking, change management, performance coaching, and team development.
Yes, successful completion of each Manager course awards a certificate. This certificate can be used to validate your skills in strategic thinking, performance management, and other areas.
Yes, each Manager course incorporates widely recognized frameworks and best practices, allowing you to apply proven strategies to your management approach.
While previous management experience is helpful, our Manager courses are designed to accommodate both new and experienced managers. The content is structured to be practical and accessible.
Yes, our support team is available to answer any questions. For specific course content inquiries, you may contact your instructor or our support team.
Absolutely! Our HR courses are self-paced, so you can study on your schedule and take as long as you need to complete them.
Yes, each module includes quizzes or assessments designed to reinforce your understanding. An overall course assessment is required for certification.
You’ll have lifetime access to course materials after enrollment, allowing you to revisit and review content anytime.
Yes, each HR course provides a certificate of completion. Once you finish all modules and assessments, you can download a certificate to showcase your new skills.
No prior HR experience is required for most of our HR courses. They are designed to be accessible to beginners as well as professionals looking to refresh their knowledge.
HRSimplified offers tools like employee surveys, exit interviews, and peer reviews to help measure and improve employee engagement. The system also includes a training management module to ensure that employees are developing the skills they need for their roles​.
Unlike basic HRIS systems, HRSimplified provides strategic tools for HR Business Partners, including advanced analytics, performance management, and training development features. These tools help HRBPs align HR operations with business goals while managing day-to-day HR tasks​​.
HRSimplified easily integrates with your current payroll, time tracking, and document management systems, ensuring seamless workflows. Additionally, it supports features like employee self-service, claims management, and leave applications, so your HR team can operate efficiently​​.
Our platform helps HRBPs facilitate continuous employee development through customizable review cycles, goal setting, and training management. This ensures your team is always growing and aligned with your company’s strategic needs​.
HRSimplified ensures compliance with South African labor laws by providing built-in tools like employment equity reporting, leave liability reporting, and disability tracking. You can generate real-time reports and stay up-to-date with all compliance requirements​.
Yes, HRSimplified facilitates the onboarding process by allowing businesses to create structured onboarding plans for new hires. The platform helps HR teams assign tasks, share important documents, and monitor the onboarding progress. This ensures that new employees are smoothly integrated into the company, reducing administrative burden and improving the onboarding experience.
Yes, HRSimplified enables candidate tracking from application to hire. The system allows HR teams to schedule interviews, review candidate progress, and manage feedback. All communication and actions taken during the recruitment process are recorded in the platform, making it easy to track each candidate’s journey and ensure a smooth hiring experience.
HRSimplified offers a recruitment management module that streamlines the hiring process. Businesses can create and post job listings, manage applications, and track candidates through each stage of the recruitment process. The platform also allows HR teams to collaborate, review candidate profiles, and schedule interviews, providing a centralized space to manage recruitment efforts.
Yes, HRSimplified is designed to be flexible and customizable. Businesses can configure the platform to match their specific HR processes, such as custom leave policies, unique employee performance metrics, and tailored workflows. This flexibility ensures that businesses of all sizes and industries can adapt the system to their unique needs while maintaining compliance and efficiency.
HRSimplified improves HR processes by automating time-consuming tasks like leave management, payroll processing, and performance tracking. Traditional systems often require manual updates and separate platforms for different HR functions, whereas HRSimplified provides an integrated solution that enhances accuracy, reduces administrative overhead, and ensures compliance with labor laws.
An HRIS (Human Resource Information System) is a platform that centralizes and automates HR processes, including payroll, employee management, and performance tracking. HRSimplified functions as a robust HRIS designed for South African businesses, providing comprehensive tools for managing HR tasks efficiently, ensuring compliance with local laws, and streamlining workflows.
HRSimplified regularly releases system updates to enhance features, introduce new tools, and ensure compliance with the latest labor regulations. These updates are automatically applied, meaning users don’t need to worry about manual installations. Users are notified of updates, ensuring they can take advantage of new functionalities as soon as they are released. You can see the product release notes here
HRSimplified provides a range of training resources for users, including in-app Videos, regular webinars, and step-by-step documentation. New users can access onboarding materials to help them navigate the platform and make the most of its features. These resources ensure that both new and existing users can utilize the system efficiently.
HRSimplified provides comprehensive support for users, including access to a dedicated support team, an online help center, and live chat. Users can receive assistance with everything from onboarding to troubleshooting technical issues. Additionally, HRSimplified offers regular updates and new feature releases to ensure your HRIS system remains up-to-date and effective.
Yes, HRSimplified allows businesses to upgrade their plans as their needs evolve. You can easily add more users, features, or modules as your company grows, ensuring that your HR system scales with your business. Upgrading your plan is simple and can be done directly through the platform or by contacting customer support.
The HRSimplified Partner Program allows HR service providers to manage multiple client accounts through a single platform. Partners can set up and manage client accounts, access customer data, and perform HR tasks on their clients’ behalf. In return, partners earn revenue through subscription-based pricing, ensuring a steady income stream as they expand their client base.
By joining the HRSimplified Partner Program, you can offer comprehensive HR solutions to your clients while generating ongoing annuity revenue. The program provides partners with access to the full HRSimplified platform, including tools for payroll integration, employee management, and time tracking. Partners benefit from a streamlined system that allows them to manage multiple clients and deliver added value, while HRSimplified takes care of the compliance and technical aspects.
Yes, HRSimplified generates detailed reports on asset allocation, status, and usage. Businesses can easily see which employees are responsible for which assets, the condition of the assets, and any upcoming maintenance needs. This reporting feature ensures transparency and helps businesses make data-driven decisions about asset purchases, repairs, or replacements.
Yes, HRSimplified tracks the depreciation of asset value over time. The system automatically calculates how assets decrease in value as they age, providing businesses with up-to-date information on the current value of their assets. This feature is crucial for financial planning, asset replacement strategies, and accurate reporting of company assets.
HRSimplified’s asset management module allows businesses to track all company-owned assets assigned to employees, such as laptops, vehicles, or office equipment. The system logs details like the asset’s location, condition, and assigned employee. This makes it easy to manage asset lifecycles, monitor usage, and ensure assets are returned in good condition when employees leave or switch roles.
HRSimplified supports various types of surveys, including employee engagement surveys, feedback surveys, and pulse checks. These surveys can be customized to fit different organizational needs, such as gathering insights on workplace satisfaction, assessing team performance, or measuring employee alignment with company goals. The platform makes it easy to create quick pulse surveys or detailed questionnaires depending on business needs.
Yes, HRSimplified provides real-time tracking of survey responses and generates detailed reports. Managers can view participation rates, individual responses, and overall trends. This feature helps businesses quickly analyze feedback and take appropriate action based on employee input, improving overall engagement and satisfaction.
HRSimplified’s survey engine allows businesses to create custom surveys tailored to employee engagement, feedback, or any other topic. You can easily design surveys, distribute them to selected employee groups, and track response rates in real-time. This helps businesses gauge employee sentiment and gather valuable insights for decision-making.
HRSimplified allows businesses to create projects, releases, and tasks with ease. Teams can assign tasks, track progress, and update project timelines directly through the time and attendance (T&A) system. Employees can book time spent on specific projects and tasks seamlessly, while the system automatically updates project status based on logged hours. This integration ensures that project management is fully aligned with employee schedules, providing a streamlined process for both HR and project teams.
Yes, HRSimplified includes a time and attendance tracking system that allows employees to clock in and out, submit timesheets, and log hours worked. Managers can easily monitor attendance, track overtime, and generate reports for payroll. The system automates time tracking to ensure accurate data collection, reducing errors and providing transparency for both employees and HR teams.
HRSimplified’s project management module allows businesses to manage projects using Agile methodology. Users can assign tasks, set deadlines, track progress, and collaborate with team members in real-time. The system provides dashboards for project overviews, helping teams stay on track while maintaining productivity. This feature integrates with other HR tools, ensuring that projects align with employee schedules and availability.
HRSimplified helps businesses implement and track employee mentorship programs by pairing mentors with mentees, setting development goals, and monitoring progress. The platform allows mentors and mentees to log interactions, track skills development, and provide feedback. With the integration of performance management and training tools, the mentorship program becomes a structured part of the employee development journey, helping employees grow while contributing to business success.
HRSimplified supports employee development by combining performance tracking with training management. Businesses can set clear development goals for employees, track their progress, and identify training opportunities to address skill gaps. By integrating performance reviews and development plans, HRSimplified helps employees grow professionally while ensuring their contributions align with the company’s objectives.
Yes, HRSimplified allows businesses to manage employee training programs efficiently. You can schedule training sessions, track employee participation, and monitor the completion of mandatory courses. The system also maintains records of training histories for compliance and reporting purposes. This feature helps businesses ensure that their employees are continuously developing their skills and staying compliant with industry regulations.
HRSimplified offers performance management tools that allow businesses to set goals, track performance, and conduct regular employee reviews. HR teams and managers can use the platform to create performance metrics, manage appraisals, and provide feedback. The system also supports continuous performance tracking, helping businesses identify and address any performance gaps in real time.
HRSimplified ensures payroll compliance by adhering to South African labor laws and integrating with compliant payroll systems like GreatSoft. The platform automates tax deductions, leave accruals, and overtime calculations, helping businesses avoid compliance issues. It also provides regular updates to keep up with changes in payroll legislation, reducing the risk of fines or errors.
HRSimplified allows you to export key payroll data, including employee working hours, leave balances, claims, and performance data. These exports are compatible with major payroll systems, making it easy for businesses to generate payroll reports and ensure accurate salary calculations. The system supports various data formats to simplify payroll processing and compliance.
Yes, HRSimplified seamlessly integrates with various payroll systems, including GreatSoft Payroll, which is widely used in South Africa. This integration ensures smooth data transfer between the HR system and payroll, automating processes like salary calculations, deductions, and compliance with local payroll regulations. It simplifies payroll management and reduces manual errors.
HRSimplified provides real-time tracking of employee leave balances, ensuring accurate records of leave taken, leave accrued, and available balances. The system automatically updates balances after each approved leave request, ensuring transparency for both employees and management. This tracking is essential for payroll integration and compliance with labor laws, providing detailed reports that are easily accessible.
Yes, HRSimplified offers automated claims processing for employee expenses and reimbursements. Employees can submit claims directly through the platform, attaching any necessary documentation. Managers can review and approve claims quickly, with the system automatically categorizing expenses for reporting and payroll purposes. This automation reduces manual errors and streamlines the process for both employees and HR teams.
HRSimplified automates the leave request process, making it easier for both employees and managers. Employees can submit leave requests through the Employee Self-Service portal, while managers can review, approve, or deny requests in real-time. The system tracks all types of leave, including annual leave, sick leave, and maternity leave, ensuring compliance with South African labor laws and providing detailed reports for payroll.
The Employee Self-Service (ESS) portal in HRSimplified empowers employees to manage their own HR-related tasks. Employees can log in to the portal to update personal information, request leave, submit claims, and view their performance records. This feature reduces the administrative burden on HR teams, allowing employees to take control of their own HR tasks while maintaining transparency and efficiency within the business.
Yes, HRSimplified allows businesses to store important employee documents securely. This feature supports uploading various file types, including contracts, certifications, ID documents, and more. Each document is tied directly to the individual employee’s profile, making it easy to retrieve, update, or share information as needed. The document storage system is also compliant with data protection laws, ensuring secure and confidential handling of employee files.
HRSimplified provides a comprehensive employee data management system that allows HR teams to store and manage all employee-related information in one place. This includes personal details, employment history, performance records, and leave information. With secure document storage, businesses can also upload important employee documents such as contracts and certifications. The platform ensures that data is easily accessible, secure, and compliant with data protection regulations.
HRSimplified is designed with South African labor laws in mind, automating compliance-related tasks. It includes tools for payroll management, leave tracking, and performance management, ensuring that all employee records and processes meet legal requirements. The platform also provides compliance reports, helping businesses avoid penalties and fines. HRSimplified stays updated with the latest changes in labor laws, offering peace of mind for HR departments.
Yes, HRSimplified integrates seamlessly with payroll systems, including GreatSoft Payroll, a leading payroll provider in South Africa. This integration ensures a smooth flow of employee data, from time tracking and attendance to payroll processing. By connecting directly with payroll systems, HRSimplified helps reduce errors and ensures compliance with local regulations. This automated payroll integration saves time and effort for HR teams.
HRSimplified manages a wide range of HR processes to streamline your business operations. These include leave management, employee data management, claims management, payroll integration, and disciplinary case management. It also supports performance tracking, training management, and ensures compliance with South African labor laws. These processes can be automated, reducing manual effort and administrative costs for businesses of all sizes.
HRSimplified helps businesses by automating manual HR tasks, reducing administrative workload, and improving the accuracy of HR processes. It provides employee self-service, payroll integration, and compliance tools, enabling businesses to focus on strategic growth while HR operations run smoothly.
HRSimplified is ideal for businesses of any size, but it’s particularly suited for South African companies looking to automate HR processes, ensure compliance with local labor laws, and manage employee data efficiently.
HRSimplified is a comprehensive HRIS (Human Resource Information System) that streamlines HR processes like leave management, payroll integration, employee performance tracking, and compliance with South African labor laws. It’s designed to simplify and centralize HR tasks for businesses of all sizes, particularly those in South Africa.
When buying a subscription the invoice is generated at check out. Online payment is available in the system via Credit card.
There are two options.
A month to month package allows the client to cancel at any time.
The Annual package requires a yearly commitment, and a single upfront payment for the period, at a discounted rate.
Yes you can upgrade at any time inside the system, simply click upgrade, pick your new package and the system will upgrade you with a pro-rata amount until the end of your current subscription period. Down grades can only be done at the end of a Subscription period.
All subscriptions are calculated on a fee per Employee per month that is loaded on the system. It is possible to delete an employee and not pay for them anymore. There is also a options to mark a Employee as In-Active and this way the system will store the Employee data and allow reporting and other access to the Employees data. This In Active state is charged at a reduced monthly fee to cover storage costs.
Yes we have a Online Payment provider in place that can take online payments on most cards.
The same payment provider offers SID (Instant EFT) to South African bank accounts for EFT payments.
For Offline payments, simply download your invoice and make directly payment and send the Proof of Payment to activate your account.
Yes, there is a Free 7 day Trial available on all packages. Simply pick the correct Trial package at sign up, and enjoy the system for 7 days at no charge.
The system will suspend the trial account after 7 days if it is not upgraded to a paid account. The account will only be suspended, there fore if you decide to return at a later stage you can reactivate and upgrade the account.
HRSimplified has a strong support team that specialize in data integration services.
An email can be sent to [email protected]Â for the team to assist.