When Two-Factor Authentication (2FA) has been enabled for your organisation, users will continue to log in using their normal username and password.
New Users (Default Experience) #
The first time a user logs in after 2FA has been enabled, Email One-Time Password (OTP) is automatically used as the verification method.
The user will:
- Enter their username and password.
- Receive a One-Time Password (OTP) at their registered email address.
- Enter the OTP to complete the login.
No additional setup is required.
Email OTP is the default authentication method for all users.
Enabling Google Authenticator (Optional) #
Users who would like to use Google Authenticator can enable it at any time after logging in.
To enable Google Authenticator:
- Log in using your normal Email OTP verification.
- Click your Profile icon in the top-right corner.
- Select Two Factor Login.
- Click Enable next to Enable Authenticator App.
- Scan the QR code using the Google Authenticator app.
- Enter the six-digit verification code to complete the setup.
Once setup is complete, your account will be linked to Google Authenticator.
Choosing Your Authentication Method #
Before Google Authenticator has been configured, Email OTP is automatically used and no selection is required.
After Google Authenticator has been successfully enabled, HRSimplified will display a verification method drop-down during login, allowing you to choose between:
- Email One-Time Password (OTP)
- Google Authenticator
This gives users the flexibility to continue using Email OTP or switch to Google Authenticator whenever they log in.
Frequently Asked Questions #
Why don’t I see the authentication method drop-down? #
The authentication method selection is only displayed after Google Authenticator has been configured.
Until then, HRSimplified automatically sends a One-Time Password (OTP) to your registered email address each time you log in.
